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Mental Health Network Provider

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This page contains resources for Contra Costa Mental Health Plan Network Providers only.

The Care Management Unit (CMU) oversees the outpatient specialty mental health services provided by the Contra Costa Mental Health Provider Network. The network consists of MDs, PhDs, LCSWs, and LMFTs who may provide:

  • Mental health assessments
  • Individual, group or family psychotherapy
  • Medication management services.

Approximately 25% of all patients seen in the Contra Costa Mental Health Division are served on the network

Trainings

Currently, all trainings will be on Zoom.   Link to the meeting will be sent to network providers via email.  You can also contact CMU at the number below, for information.

CMU Review Trainings

The Care Management Unit Review trainings are an opportunity for new network providers to learn the business line requirements and how to submit claims. We also cover the features and benefits of using the county provider portal. Seasoned network providers are welcome at any time for a refresher.

Training RSVP emails will be sent to network providers two weeks prior to all training dates. For additional information, you may also contact CMU at the number provided below. 

  • Tuesday, January 13th, 9am-12pm (IN PERSON)
  • Wednesday, February 11th, 9am-12pm
  • Thursday, March 12th, 9am-12pm
  • Tuesday, April 7th, 9am-12pm (IN PERSON)
  • Wednesday, May 13th, 9am-12pm
  • Thursday, June 11th, 9am-12pm
  • Tuesday, July 7th, 9am-12pm (IN PERSON)
  • Wednesday, August 12th, 9am-12pm
  • Thursday, September 10th, 9am-12pm
  • Tuesday, October 13th, 9am-12pm (IN PERSON)
  • Wednesday, November 18th, 9am-12pm
  • Thursday, December 10th, 9am-12pm

CMU Documentation Training

The Clinical Documentation and Audit Preparation training is an opportunity for all Network Providers to review best practices in clinical documentation, how to effectively chart to Medical and Service Necessity, and create appropriate Partnership Plans. Attendance at this training will assist providers in maintaining paper charts that are audit ready.

  • Wednesday, January 28th, 9am-12pm
  • Thursday, April 23rd, 9am-12pm
  • Tuesday, July 21st, 9am-12pm
  • Wednesday, October 28th, 9am-12pm

Contact

In addition to the authorization process, CMU manages the network of service providers and the claims process. Contact the appropriate option below with questions.

  • Phone: 925-372-4400
  • Fax: 925-372-4410
Option # Option Description
Option 1 CMU Clinician of the Day
Clinical Consultations, Eligibility, Special Requests
Option 2 Initial Authorization Requests
Option 4 CMU Claims Department
Option 6 CMU Provider Services
Availability, Supplies, Address updates, New Providers

Email: CMUProvider.Services@cchealth.org

Provider Portal Technical Support

Availity Support