Enroll in Care Plus
844-729-8412 (TTY 711)
Mon - Fri, 8 a.m. – 5 p.m.
For Current Members
844-729-8411 (TTY 711)
8 a.m. – 8 p.m., 7 days a week
Plan Overview
Contra Costa Health Care Plus Dual Eligible Special Needs Plan (HMO D-SNP), a Medicare Medi-Cal Plan
With Care Plus, you get all your Medicare and Medi-Cal benefits in one easy plan. We coordinate the details so you can focus on what matters most. Your personal care manager makes sure you get the care, benefits and prescriptions you need, with less work for you. Care Plus brings everything together, delivering care that truly adds up for you.
What Is Covered?
No copays, premiums or deductibles for care
This includes doctor and hospital visits, lab tests, vaccines, specialists, behavioral health therapists and more.
Large network of high-quality primary care providers and specialists to choose from
Pick care providers that speak your language and understand your background and needs. Click to view our provider network.
Care management
You will be matched with a care manager who works with you to create a care plan and coordinates all aspects of your care. They also help you find doctors and specialists, make health care appointments, set up no-cost rides to health care visits, get follow-up care and connect you with programs such as home health care, housing supports, meal programs and more.
Prescription medicine coverage
Including $0 premium, low or no copays on generic and brand-name medicines. Check if the medicines you use are covered.
Vision Care
Including a free annual exam and $200 towards eyeglasses or contact lenses every year.
Flex Card
For over-the-counter health items, like first aid supplies and medicines and a prepaid grocery card for members with eligible chronic conditions.
Extra benefits
Including free rides to approved healthcare appointments and the pharmacy, everyday over-the-counter health items, connections to social groups, and a prepaid grocery card (for members with eligible chronic conditions).
2026 Member Materials
Member Handbook (EOC)
English | Español | 简体中文
Summary of Benefits
English | Español | 简体中文
Provider and Pharmacy Directory
Find a Provider | Find a Pharmacy
Notice of Nondiscrimination/Language Assistance
English | Español | 简体中文 | 繁體中文
Pharmacy Materials
List of Covered Drugs (Formulary)
English | Español | 简体中文 | 繁體中文
Medicare Prescription Payment Plan (M3P)
Prior Authorization Requirements
Care Plus Offers a Wide Range of Medicare and Medi-Cal Services
- 24/7 advice nurse line
- Acupuncture
- Behavioral health
- Chiropractic services
- Dental care through Medi-Cal dental program
- Contact Medi-Cal Dental toll-free at 1-800-322-6384 (TTY: 1-800-735-2922) for more information or visit Smile California
- Doctor and specialist visits
- Emergency care, including ambulance
- Equipment, like walkers or wheelchairs
- Flex Card for over-the-counter health items (OTC) and prepaid grocery card for members with eligible chronic conditions
- Home health care
- Hospital care and surgeries
- Independent Living Services
- Long-term care
- Medical supplies, like bandages and adult diapers
- Medical tests, such as MRIs and X-rays, and screening tests such as blood tests
- Occupational therapy
- Part D prescription drugs
- Physical therapy
- Podiatry
- Preventive care, like vaccines and wellness exams
- Procedures, like biopsies and colonoscopies
- Rehabilitation
- Transportation services: non-emergency medical transportation and non-medical transportation
- Urgent care
- Vision care
Customer Support
Need help? Call us at (844) 729-8411, 8 a.m. - 8 p.m. Our team can help you:
- Find a provider
- Understand your coverage and benefits
- Answer any other questions
How Do I Apply?
Join online or by phone:
- Enroll online
- Call (844) 729-8412, Monday - Friday, 8 a.m. - 5 p.m.
Contra Costa Health Care Plus Dual Eligible Special Needs Plan (HMO D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide enrollees with the benefits of both programs. Limitations and restrictions may apply.
H5119_web01_01_2026_M. Updated November 5, 2025